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AI · Automation · Mobile · SEO · Engineering

One team for every part of your tech.

AI agents, chatbots, voice, automation, mobile apps, SEO, web and cloud. Designed, built and supported by the same people, so nothing falls between suppliers.

Book a call See what we build
  • 5+ years shipping AI and software
  • Design, build and support in one team
  • AI agents
  • Chatbots
  • Voice agents
  • Automation
  • Mobile apps
  • SEO
  • Web & APIs
  • Cloud & DevOps
  • Chatbots
  • Voice calling agents
  • WhatsApp automation
  • CRM workflows
  • Lead qualification
  • Appointment booking
  • iOS & Android apps
  • Technical SEO
  • React & Next.js
  • Node.js APIs
  • Python
  • AWS
  • Docker & Kubernetes
  • CI/CD

Services

Six ways we take work off your plate.

Start with one. Most clients add the next once the first is paying for itself.

01

AI chatbots

Website and WhatsApp assistants that answer questions, qualify leads and hand over to your team with the full context.

  • Trained on your content
  • Human handover
  • CRM sync
02

Voice calling agents

Agents that pick up inbound calls and make outbound ones: booking, reminders, follow-ups and surveys, in a natural voice.

  • 24/7 inbound
  • Outbound campaigns
  • Call transcripts
03

Automation

We connect your forms, inbox, CRM and spreadsheets so the repetitive steps run on their own and nothing falls through.

  • Workflow design
  • Integrations
  • Alerts & reporting
04

Engineering & DevOps

Frontend, backend and infrastructure work, from a new build to keeping an existing platform fast, secure and deployed.

  • Web apps & APIs
  • Cloud & CI/CD
  • Ongoing support
05

Mobile apps

iOS and Android apps from one codebase: bookings, payments and push reminders, shipped to the stores and supported after launch.

  • iOS & Android
  • React Native
  • Store launch
06

SEO

Technical fixes, content and tracking that help the right customers find you on Google, with reports you can actually read.

  • Technical SEO
  • Content strategy
  • Monthly reports

Voice calling agents

The phone gets answered. Every time.

After hours, during the rush, on holidays. Our voice agents greet callers, find a slot, book it and send the confirmation, and your team sees every word.

  • Books straight into your calendar
  • Hands over to a person on request
  • Full transcript and actions for every call

Inbound call

After-hours line · Reception agent

Live00:00
  1. 00:02AgentGood evening, you've reached the clinic. The front desk is closed, but I can book you in. Who's it for?
  2. 00:09CallerFor me. Any time Thursday morning.
  3. 00:14Checked availability with calendar.search: 3 slots
  4. 00:16AgentThursday at 9:30 or 11:00 are open. Which suits you?
  5. 00:20Caller9:30, please.
  6. 00:21Booked with calendar.book · SMS confirmation sent

How we work

From first call to running in production.

Four steps, each with something you can see working before we move on.

  1. Step 01

    Discover

    We map your calls, chats and workflows, and agree on what success looks like in numbers you already track.

  2. Step 02

    Build

    We design the conversations, connect your tools and test against real scenarios before anything reaches a customer.

  3. Step 03

    Launch

    A staged rollout with your team in the loop, live monitoring and quick fixes in the first weeks.

  4. Step 04

    Run & improve

    We review transcripts, tune the agents and keep the infrastructure behind them healthy.

0+ years building AI, automation and software for businesses

One team, whole stack

The people who design your agent also build the backend and the pipelines it runs on.

Built to be trusted

Clear AI disclosure, human handover and full logs, so you always know what was said and done.

Support after launch

We don't hand over and disappear. Ongoing support covers fixes, tuning and new features.

Hall of fame · Other initiatives

Built here. Running in the wild.

Products our team designed, built and still runs every day. The same people, and the same stack, you get when you work with us.

3quip.me

AI marketing agents

“Marketing that runs while you clock out.”

Always-on agents for lead generation, SEO content, link building and social media. Your growth team without the extra hires.

Lead generationContent & SEOSocial Visit 3quip.me(opens in a new tab)
claude4sl.3quip.me

Claude workflow automation for senior living

“Your team has Claude. They’re still staring at a blank chat box.”

Claude-powered workflows for senior living operators, starting with a 20-minute audit of your SOPs.

Senior livingSOP automation

Independent consultancy. Not affiliated with or endorsed by Anthropic.

Visit claude4sl.3quip.me(opens in a new tab)

FAQ

Questions we hear first.

It depends on the integrations. We agree a timeline during discovery and stage the launch so you see it working early.

Yes. Our agents say so up front and offer a person at any time. Trust is part of the design.

Usually, yes. We integrate with common CRMs, calendars, telephony and messaging platforms, and build custom connectors when there isn't one.

No. We also take on frontend, backend and DevOps projects and ongoing support, with or without an AI component.

Contact

Tell us what's eating your team's time.

A 30-minute call, no slides. We'll tell you honestly whether an agent, an automation or plain engineering is the right fix.

Or email theimadlabs@gmail.com

Book a 30-minute call

We reply within one business day.